support

KUDO Help Center

Organizer

  • How to share the viewer link

    Once the meeting has been created, you can go ahead and share the links to your meeting. Depending on the meeting type, on the Information tab you will be presented with the following:

    Small Meeting

    Event Meeting

    Large Meeting

     

    Small Meeting

    We provide with a widget code that can be obtained from the Information tab:

    mceclip0.png

    The meeting code looks like this: 

    <div style="position:relative;"><iframe width="100%" height="80%" src="https://live.kudoway.eu/br/110214411756" frameborder="0" allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture" allowfullscreen style="min-height:750px"></iframe></div>

    This will need to be pasted on your website, and that's it. Once the meeting starts, your viewers will be able to see the meeting. 

     

    Event Meeting

    To obtain the meeting link you will need to navigate to the event name:

    1. On the Upcoming tab, click the Event that you want to access;
    2. You will be presented with all the sessions that are part of this event, click on the session name 
    3. On the Information tab, you will be able to see the viewer meeting link, which will need to be pasted on your website;mceclip0.png
    <div style="position:relative;"><iframe width="100%" height="80%" src="" frameborder="0" allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture" allowfullscreen style="min-height:750px"></iframe></div>

     

     Large Meeting

    For our Large meetings, additionally to our real-time streaming, we have the option to configure a broadcasting channel, more details here.

    Once the meeting has been created on the Information tab, you will see the following:

    mceclip0.png

    Use: 

    • Real-time streaming, if you have not configured any broadcasting channels. The viewers' number can be obtained from our calculator. This link will provide you with an iframe that needs to be pasted on your website:
    • <div style="position:relative;"><iframe width="100%" height="80%" src="https://live.kudoway.eu/k8/770216357578/live" frameborder="0" allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture" allowfullscreen style="min-height:750px"></iframe></div>
    •  Broadcasting, if you have already configured a broadcasting channel, then using this link will allow you to broadcast directly using KUDO. Same as with the other one, we will provide you with a link that looks like this 
    • <div id="kudo_wrapper" class="kudo-widget"></div>

      <script src="https://kudo-widget.s3.amazonaws.com/live/main.js"></script>

      <script>window.mid = "770216357578"</script>
    •  Smart viewer link - using this option (if activated when creating the meeting), you can share direct links to a specific language. For example, if you have created your meeting with Afrikaans, English, and Bahasa, the for each language KUDO will generate a unique URL that will redirect your viewers directly to that language. For example:
    • https://live.kudoway.eu/k8/770216357578/live?language=afrikaans
      https://live.kudoway.eu/k8/770216357578/live?language=english
      https://live.kudoway.eu/k8/770216357578/live?language=bahasa%20indonesia
    • Note that these links are not for broadcasting, these are for real-time streaming, so they are subject to a limit, as you can see on our System Capacity Calculator

     

  • Live Streaming through RTMP and HLS

    Did you know that not all live video streaming is created equal? And the event that you thought you were watching “live” may actually have happened over a minute ago?

    That’s because the most popular live video streaming protocols such as HLS and RTMP, whilst often described as “real-time”, are subject to encoding, transmission, and then decoding. Each of these processes introduces a delay before the content arrives at you.

    This delay can be anything from 15 seconds up to 90 seconds – a whole minute and a half after the original event. 

     

    This article will cover:

    What are RTMP and HLS?

    RTMP and HLS stream limits

    How to enable  RTMP or HLS streaming

    When not to use RTPM or HLS 

    Stream live (not RTMP or HLS)

     

    What are RTMP and HLS?

    RTMP and HLS provide high performance of video and audio data. You can broadcast your meeting to platforms that support RTMP, such as Facebook Live, Youtube Live, or IBM Cloud Video (currently supported through KUDO). For platforms that do not support RTMP, you can use HLS (HTTP Live Stream)

     

    RTMP and HLS stream limits

    RTMP streams are limited by the number of viewers supported by the RTMP provider Facebook Live, Youtube Live, or IBM Cloud Video);

    HLS streams support an unlimited number of viewers.

     

    How to enable RTMP or HLS streaming

    RTMP streaming is available only for Large meetings. In order to enable it, after creating a large meeting, you should see a Broadcast tab as on the screenshot below:

    mceclip0.png

    Once you have enabled RTMP and set the broadcast duration, you can add the RTMP stream by clicking on the + Add RTMP Stream button.

    The next steps are important, but not difficult:

    1. Select the Casting Medium (Facebook Live, Youtube Live, or IBM Cloud Video;
    2. Select the Server URL and Server Key. Here is how to obtain it on Youtube;
    3. Select the desired channel you want to stream (Floor, or an interpreted language);
    4. Select to code for that language; Find here the supported languages with their codes.
    5. Once done, click on Save and your RTMP stream will be added in KUDO. You can add multiple streams depending on your needs.
    6. Note that you will need to start the broadcast from the same page once you are ready, or directly from the session:mceclip1.png mceclip0.png
    7. Once done, you will be able to see next to the added stream, this messagemceclip2.png

    NOTE:

    • For IBM Cloud Video streaming you can find here a list of language codes for each language';
    • The streaming can be started only by VIP Participants, Operators or Organizer;

     

    When not to use RTMP or HLS 

    • Using RTMP or HLS will allow anyone to access your meeting as a viewer. If you would like your participants to interact in real-time, then you will need to invite them as Participants to your session.
    • RTMP and HLS are available only for Large meetings if you would like to stream to your users not using a Large meeting, then we suggest the other alternative, as detailed below.

     

    Stream live (not RTMP or HLS)

    KUDO offers you the ability to stream on Small and Event type meetings as well. In order to use this feature, after you have created the meeting, you can share the viewer link from the meeting Information tab. Do take into consideration the number of viewers that you can have, using the attached calculator.

    On the Large event mode, we use HLS for broadcasting and Live streaming. Using HLS would enable you to reach a larger audience with a small delay. The number of viewers that you can have for Live Streaming can be calculated using the above calculator link.

    mceclip1.png

     

     

     

     

  • Ad-hoc, Large , or Event meetings differences

    When scheduling a meeting, it's important to understand the differences between the types of meetings KUDO offers. KUDO supports the following meeting formats: Ad-hoc meetings, Large meetings, and Events.

    Below is a system capacity calculator that will help you choose the right meeting type based on the number of participants. 

    Please note that once you have set one of these meetings, you cannot modify them later to a different type.

    Ad-hoc meetings

    Used for meetings with less than 300 users, where the spoken languages cannot be more than 10. By default, any participant in a meeting can share their video, screen, and audio. If you want to limit who can share their screen, video, and audio then we suggest setting the Speaking mode to Request upon creating the meeting.

    mceclip1.png

     

    Using this feature, you will be able to set a limited number of active participants that can simultaneously be on the Floor, actively participating in the meeting.

    The access to the Floor is managed by the meeting Operator or the VIP Participant, which will need to manually allow each new speaker on the Floor, taking into consideration the preset number of active participants.

     

    Large meeting

    Used for meetings with more than 300 users, where the spoken languages are more than 10. This meeting type is designed to reach a larger audience, as it allows you to broadcast your meeting through Facebook, Youtube, or IBM.

     

    Event meeting

    This meeting type is used for multiple sessions that will be held under a single name. It is based on our Ad-hoc meeting type, so the limitation applied there are valid for this one. 

    Using this type you will be able to create a session in the following format:

    • Meeting Name: Creative Meeting name
      • Session 1: ABC Room
      • Session 2: Deciding upon the meeting name
      • Session 3: Choosing the final meeting name

    So basically you choose this meeting type if you set up an event that will extend through multiple days, discussing the same subject. You can also have multiple sessions on the same day.

    To create a meeting on this mode, you will need to do it from the left side of the page seen when creating a meeting:

    mceclip0.png

     

     

     

     

     

  • Allowing KUDO to access the meeting

    For security reasons, unless you provide us access to your session, we will not be able to access the data related to your meeting.

    To do that, you will need to do the following when creating the meeting:

    1. After you have added the languages and the rest of the details of your meeting, click on the Advanced Settings from the bottom left of the page.mceclip0.png
    2. On the bottom of the page, right above the Save button, you will need to check the box Allow KUDO support team to access the session if needed.mceclip1.png
    3. If everything is ok, and you have finished configuring the meeting, you can click on Save.

     

    This will need to be done upon the creation of the meeting, as otherwise, you will not be able to enable this setting.