KUDO Help Center

Tips & Tricks

  • Presenting during a meeting

    This article covers:


    How to share your screen

    Present if someone else is already presenting

    Presenting on a single screen

    Present on multiple screens


    How to share your screen

    Attendees on the Floor can share their screen at any point. In order to present, please follow these steps

    1. On the top-right, select Share Screen  mceclip0.png.
    2. Select Your entire screen, A window, or A tab.
      • If you present a Chrome tab, it shares that tab's audio by default.
      • To present a different tab, select the tab you want to present, click Share this tab instead.
    3. Select Share.

    If your camera is turned on, your video is active while you're presenting.


    Present if someone else is already presenting

    1. On the top- bottom, click Share Screen
    2. You will be informed that someone else is already presenting. Click on Override.
    3. Select Your entire screen, A window, or Chrome Tab.
    4. Select Share Screen.


    • You can present your screen during someone else's presentation. If you start to present, their presentation will stop.
    • On multiple screens, the presentation should be one one of them, and KUDO on the other


    Presenting on a single screen (Mac and Windows)

    1. Assuming your presentation file is opened, and ready to be presented, while you are on KUDO, click on Screenshare-> Entire screen.
    2. Use CMD + tab to switch to PP.  (ALT + tab key on Windows).
    3. Click on Slideshow-> Play from start.

    You will see the presentation in full-screen mode, and other participants will be able to watch it.  You cannot see KUDO while presenting. 

    4. Once done, click on the Chrome pop-up: Stop sharing.

    ​5. Return to KUDO.



    • Power Point presentations should be set to Slideshow-Setup-> Presented by the speaker.
    • Be sure to close any windows/apps/files you do not want to share before proceeding.

    Present on multiple screens

    1. Assuming your presentation file is opened, and ready to be presented, click on Slideshow -> Play from start.
    2. Switch to KUDO, click on Screenshare-> Application Window and select the Slideshow.
    3. Your browser should be kept on a different screen than the one where the presentation is.





  • Live Captions on Chrome

    Currently, KUDO does not incorporate Live Captions, however, this can be achieved with Chrome.

    Live captions are automatically generated/live, by speech recognition algorithms, and sometimes might misrepresent the spoken content.


    This article will cover:

    Turning On Live Captions in Chrome

    Moving the caption box

    Change Live Caption Settings



    Turning On Live Captions on Chrome

    1. On your computer, open Chrome.
    2. At the top right, click More More and thenSettings.
    3. At the bottom, click Advanced and then Accessibility
    4. Select Captions to open your device settings, where you can change your video caption style.
    5. Restart Chrome

    Move the caption box

    1. Move the caption box: Click and hold, then drag up or down.

    Change Live Caption Settings

    1. Tap Accessibility (on Chrome), then tap Caption preferences.
    2. Tap Caption size and style
    3. To change caption size, tap Text size, then select the text size.
    4. To change the style and color for caption text and background, tap Caption style, then select the style.


    • Captions are currently available for English only.
    • Live Caption isn't intended for calls with more than 1 other person (multiple people speaking at the same time)
    • Live Caption works best on audio with clear speech and low background noise. 
    • Live Caption doesn't use mobile data or an internet connection. All audio and captions are processed on the device and are never stored or sent to Google.







  • Streaming with OBS (Small meetings)

    With KUDO, you can stream directly to your Youtube, Facebook, or IBM, as long as you use the Large Meeting format. 

    If you don't want to use the large meeting, but still want to stream your meeting, using  OBS you can stream to all of the above platforms and more. 


    This tutorial is made for Youtube Streaming, however, it can be applied to other platforms as well. 

    Get your YouTube stream key

    Link OBS to YouTube

    Start Streaming



    Get your YouTube stream key

     You can’t livestream on YouTube until you verify the account with a linked mobile number. Head to the verification page, log in to your account, and follow the on-screen instructions. Also, note that it takes 24 hours until your Youtube account is approved for streaming.


    1. Once verified, head to the YouTube Studio dashboard. Next, click the red camera Create icon located in the top right corner. After that, click Go Live in the small drop-down menu, as shown below.YouTube Create New Stream
    2. On the following screen, select the Stream tab from the left side of the screen. A form appears to enter the stream’s name and set its privacy mode, description, and category. Be sure to select an age limit (if any), and then click Create Stream to continue.YouTube Stream key screenshot
    3. With your stream created, a control panel will provide a preview window and tabs for stream settings, analytics, and stream health.

      The Stream Settings tab is open by default. Look directly under the label to find the stream key you need for OBS. Click Copy to send the 16-character string to the clipboard. You can also click the Reveal eyeball button to expose the string for 10 seconds and enter them manually in OBS.

      Whatever you do, keep this number secret. You don’t want anyone else to have it since they could stream on your account without your permission.YouTube Get your Stream Key



    Link OBS to YouTube

    1. Download OBS from the official website and install it as you would any other program. Run it as an administrator, and head into the Settings panel using the relevant button located in the bottom right corner.OBS Settings button
    2. OPTIONAL: On the following pop-up screen, use the Video and Output tabs to select your chosen frame rates, resolution, and bit rate — they control your audio quality. To see the ideal settings for YouTube, check out Google’s relevant support page.
    3.  Go to the Stream tab using the left-hand menu and select YouTube/YouTube Gaming from the Service drop-down menu.OBS Enter YouTube Key
    4. In the Stream Key field, type or paste your YouTube stream key. That links OBS with YouTube so the software streams straight to your channel.
    5. Click Audio on the left-hand menu. Each device on that page represents one potential audio source in your livestream. If you want viewers to hear the meeting or desktop audio, set one of the Desktop Audio settings to your system’s audio output. If you want your viewers to hear you, select your microphone from the drop-down next to Mix/Auxiliary Audio.OBS Change Audio Settings
    6. Exit the settings panel by clicking Apply > OK.
    7. In the main window, click the Plus icon under the Sources heading toward the bottom.Then select the source of your video the pop-up menu (Game Capture will capture full screen).You have a few different options for capturing your footage. You can capture any full-screen application, a specific window, or a foreground window. You can also force scaling, capture third-party overlays, and more. Click OK to complete.OBS Create Game Capture
    8. OBS Game Capture Properties
    9. Want to add your headshot using an external camera? Click the Plus icon under Sources again, but this time, select Video Capture Device. Select your camera from the list of options under the Device drop-down and decide on its quality and FPS. When finished, click OK.


    Start Streaming

    With all of the above settings in place and your YouTube channel configured to accept your stream, there’s only one thing to do: Start streaming! If you want to start right away, click the Start Streaming button located in the bottom right corner.OBS Start Streaming Button

    On your YouTube stream’s dashboard, click the Go Live button in the top left corner. Once YouTube receives the OBS broadcast, video and audio appear in the dashboard’s preview pane. The feed then moves over to its public page 10 to 20 seconds thereafter due to a slight delay.

    When you’re finished streaming, say goodbye to anyone watching and click the Stop Streaming button in OBS.



    • Since OBS will stream what is opened on your desktop (a browser window), it will not stream the language channels, just what is opened on your browser (for example the floor);
    • Make sure to adjust OBS to stream just the video content, and not messages, polls, or documents. 
    • Stopping a meeting on KUDO, will not stop the stream using OBS, this will need to be manually stopped from OBS as well;










  • Audio Echo In A Meeting

    The echo is a repetition of the sound that arrives at the listener. If you hear audio echo or audio feedback during your meeting, then this might be caused by:

    1. Multiple devices with active audio in the same room;

    2. Not using a headset;


    Multiple devices with active audio in the same room

    If you are in a room where multiple devices connected to the same meeting have their microphone enabled, then some microphones might channel your audio back, hearing it as an echo in the meeting. 

    To avoid this, if you encounter yourself in such a situation, make sure that you are not close to the other participants, or one of you has the microphone on mute, while the other one is speaking. 


    Not using a headset

    When not using a headset, and relying on your PC speakers and microphone, changing the sound settings on your computer can help minimize echo issues. Try the following before that:

    • Lower your speaker volume to reduce the echo;
    • If your microphone or audio device is near a wall or other reflective surface that does not absorb sound, consider moving the microphone or changing its direction away from the reflective surface to reduce potential echoes;
    • If you’re using your webcam’s microphone or your computer speakers, try using a different audio device such as a headset, handset, or standard microphone;
    • If possible, try placing the microphone as far away as possible from the computer speakers because the audio output from the speakers may feed into the microphone and produce echoes.
    • If you are using a laptop with an integrated sound card that supports Microphone Boost (Noise Suppression/Ambient Noise reduction), disabling Microphone Boost can help you isolate the issue: 


    On Windows 

    • Click Start, and then click Control Panel.

    • In Control Panel, click Hardware and Sound, and then click Sound.

    • In the Sound dialog box, on the Recording tab, select your microphone, and then click Properties.

    • In the Microphone Properties dialog box, on the Levels tab, uncheck the Microphone Boost (Noise Suppression/Ambient Noise reduction)checkbox (if available);

    On Mac

    • In System Preferences in your Launchpad, click on the Sound icon;
    • In the Input tab select the microphone that you are using;
    • Uncheck the Ambient Noise reduction checkbox;


    Other Tips:

    Generally, if you are hearing echo, it means that there is a device out there that is channeling your audio back.

    To isolate the attendee:  

    • The host can mute the attendees one at a time;
    • The attendee can mute him/herself;

    The source of echo can also be from: 

    • Speakers that are too loud;
    • Echo cancellation has failed (device or performance issue);
    • A bad microphone;
  • Recording your meeting

    Currently, we don't have a built-in feature to record your meetings, however, you can also do it with VLC Media player or a different tool like OBS Studio.


    This article will cover:

    Using VLC Media Player

    Using OBS Studio

    Recording with VLC Media Player

    1. Download and install VLC from the VideoLAN website.
    2. Launch VLC. Go to the "View" tab on the application menu and select "Advanced Controls." The "Record" button displays on the control bar.
    3. Click the "Media" tab and select "Open Network Stream." Enter the direct URL to the network stream in the "Address" field. Click "Play" and the network stream loads in VLC.
    4. Click the "Record" button. When you are ready to stop recording the network stream, click the "Record" button again.
    5. VLC stores recorded videos in the Windows "Videos" folder, unless you have specified a different location. 


    Using VLC to record your meeting, will record only the audio of your meeting. 

    Recording with OBS Studio

    OBS Studio allows you to record video and audio your Facebook or Youtube stream. This software is free to use and it can be downloaded from here.

    Using OBS Studio, you can either record your desktop, browser, or directly the stream URL. In this tutorial, we will record the browser window.

    1. Download OBS from the official website and install it as you would any other program. Run it as administrator and head into the Sources panel from the bottom of the pagemceclip0.png
    2. Click on the '+' icon to select the source that will be recorded and select the Window Capture optionmceclip1.png
    3. In the following screen, name your new source, and click OK
    4. A new pop-up screen will appear, where you have to choose the window name that you would like to record. You have a few different options for capturing your footage. You can capture any full-screen application, a specific window, or a foreground window. You can also force scaling, capture third-party overlays, and more. Click OK to complete.
    5. mceclip3.png
    6. Once you are ready click the Start Recording button.mceclip4.png
    7. In the Stream Key field, type or paste your YouTube Stream key. That links OBS with YouTube so the software records straight to your channel.

    Additional Adjustments - Audio

    1. Click on Settings then Audio from the left-hand menu. Each device on that page represents one potential audio source in your live stream. If you want viewers to hear the meeting or desktop audio, set one of the Desktop audio device settings to your system’s audio output. If you want your viewers to hear you, select your microphone from the drop-down next to Mix/Auxiliary Audio Device.OBS Change Audio Settings
    2. Exit the settings panel by clicking Apply, followed by OK.

    Additional Adjustments -Video

      1. Click on Settings - then Video to select the size of your Video output, and also the frame rates. Framerates should be set to 20 or 30, however, you can use a higher framerate.mceclip5.png