In this article, we will outline how to use the multilingual recording feature during your KUDO meeting and how to download the recording files afterward.
1. Before the meeting – Configure the recording
Note: KUDO Multilingual Recording feature is an optional add-on available at a fee. Contact your KUDO Client Representative to add this feature to your package.
The recording feature is enabled by default when creating a new meeting. It can be enabled or disabled anytime until the meeting starts.
When creating or editing a meeting, click on the “Advanced Settings” button and scroll down to find the Recording feature.
Check the box "Automatic Recording" if you would like the recording to start automatically as soon as the KUDO Meeting opens. If you do not select Automatic Recording, the recording must be manually started by the meeting host or the operator.
IMPORTANT NOTE: if you have set “Preparation Time” for the meeting, the recording feature WILL NOT automatically record this portion of the meeting.
2. During the meeting – Start/Stop recording
The host(s) and the operator can start the recording manually.
When recording has started, all the meeting participants receive a message “This meeting is being recorded” is displayed to all the meeting attendees, along with a Recording icon on the top right.
Any time during the meeting, the host(s) and the operator can stop the recording. A confirmation pop-up will appear, select “Yes” to stop the recording. Once the recording is stopped a confirmation message is displayed to the host(s) and operator.
Every time the recording is stopped and re-started during a meeting, a new recording file is generated per language.
If the recording is not stopped at the end of the meeting, it will automatically stop when the KUDO Meeting session is closed by the host(s) or operator.
3. After the meeting - Retrieve recording files.
Open the KUDO Meeting link
- Click on the “Previous” tab
- Click on the meeting of your choice
- Click on the “Recording” tab of the meeting
- Select the recording files you want to play or download
The recording files are in audio-video (mp4) format. You can retrieve one mp4 file per language.
If several portions of the meeting were recorded, the files appear in chronological order.
Depending on the meeting length and number of languages, the recording files may take a couple of hours to appear in your client account.
Play/Download recordings
- Click on the PLAY icon to watch the recording with your browser default player.
- Click on the DOWNLOAD icon by a language to download the meeting recordings in that specific language.
- Click on the DELETE icon to delete the recording files. A pop-up confirmation message will appear. Once deleted, recording files cannot be retrieved.
IMPORTANT NOTES:
The recording files are available on your KUDO client account for 30 days. After which the files are automatically deleted and cannot be retrieved.
The recording videos show the KUDO interface with all active participants on screen. The speaker is highlighted with a blue frame. The KUDO logo and other buttons of the interface are not visible.
If the Captioning feature was enabled for the recorded meeting, captions can be visible on the video if the video is played via VLC Media Player (on Mac and PC). After opening the video, you can select “Subtitle”, then “Add Subtitle” and select the track (language) of your choice.
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