KUDO supports Single Sign-On (SSO) through SAML 2.0, allowing users to sign in to KUDO after authenticating through your organization's Identity Provider (IdP). KUDO acts as the Service Provider, and your organization acts as the IdP. If a user doesn't already have a KUDO account, one can be created automatically upon their first successful sign-in.

By default, new users are provisioned with the Meeting Participant role unless a different role is specified in the SAML response. If a user is later invited to a session with a different role, that role can be associated with their account, and they may be able to select it at login.

Supported roles: Meeting Participant, Interpreter, Viewer, and Operator.

Step 1 — Request SSO Setup from KUDO

To begin, email the following information to support@kudo.ai:

• Your KUDO account email address
• Your organization name
• Your Identity Provider (Okta, OneLogin, or Microsoft Entra ID)

Once KUDO creates your organization in the system, the support team will provide the SAML configuration details you'll need, including the ACS URL, Login URL, Single Logout URL, and Entity ID.

Step 2 — Configure Your Identity Provider

Your IT administrator will need to log in to the Identity Provider with administrator permissions and create a SAML connector for KUDO using the details provided. Map the following custom fields in the IdP configuration:

If no role is assigned in the IdP, KUDO will default to the Meeting Participant role.

Once configuration is complete, download the SAML metadata file and send it to support@kudo.ai.

Step 3 — Submit Your User List

Provide a list of users who will be accessing KUDO through SSO. KUDO will use this to ensure each user is associated with the correct organization in the system.

Step 4 — Confirmation

Once setup is complete, KUDO will confirm that SSO is active. Users can then sign in to KUDO using your organization's SSO provider.

Need Help?