The KMP is designed for full redundancy. The system will automatically engage a different interpreter if the one originally scheduled for the meeting does not acknowledge the prompt to join or is unresponsive. On-call interpreters, in every language, are also on stand-by and ready to replace any colleague who may have experienced any last-minute impediment.
Reviewers monitor the service 24x7 and will be notified instantly should an interpreter
need to be replaced.