This guide walks hosts through the steps required to configure KUDO for a Zoom, Webex, ON24, Teams Meeting, Google Meet and other meeting platforms.
Audience: Hosts and meeting organizers.
Before You Start
Before getting started, confirm that the Zoom, or source, meeting has already been created, the KUDO meeting has matching details and schedule timing, and External Meeting capabilities are enabled for the KUDO account.
Linking External Meetings
- Go to live.kudoway.com and sign in with your KUDO credentials.
- Click New Meeting, then select AI Translation to start enter the session's details.
- Enable External Meeting. Select the external platform and paste the source meeting link. The KUDO Bot will automatically attempt to join the meeting 10 minutes before the scheduled start time.
- Once it joins the meeting, it will share a QR code that attendees can scan to access translation directly from their personal device's browser. No app download is required.
Troubleshooting
| Task | Action | Expected Result |
|---|---|---|
| Restart the KUDO AI Bot | If the Bot does not join Zoom automatically, disconnects due to inactivity, or needs to rejoin the meeting immediately, click Restart Bot Service to reinitialize AI translation and prompt the KUDO AI Bot to reconnect to the Zoom meeting. | The KUDO AI Bot reconnects to the Zoom meeting and AI translation services resume. Translation may temporarily pause during reconnection. |
| Verify Zoom Recording Permissions | In the Zoom web portal, navigate to Settings > Recording and enable the following settings: Record to computer files, Allow external meeting participants to record, and Auto-approve recording permissions. | The KUDO AI Bot can automatically record the Zoom meeting without requiring manual recording approval from the Zoom Host. |