This guide walks hosts through the steps required to join a Zoom meeting and access AI translation externally using the KUDO Mobile Link.
Audience: Hosts and Meeting Organizers using KUDO AI Translation with Zoom Meetings.
Before You Start
KUDO AI for Zoom is an audio-first experience. Before joining, confirm that your preferred headset or audio device is selected as both the Zoom audio device and your operating system's sound output. Translated audio plays through your selected output device once a language is chosen in the Mobile Link.
Before the meeting begins, confirm that the Zoom meeting has been created, the Zoom Host is available to admit the KUDO Bot, the KUDO meeting has matching details and schedule timing, and the Mobile Link QR code is ready to share with participants.
Joining Zoom Meeting
- Click Join in Zoom once your audio device is configured correctly.
- When the KUDO AI Bot joins, Zoom will prompt the Host to approve the Bot's recording request. This approval is required — without it, the Bot cannot access the Zoom meeting audio needed for AI translation.
- Once the Bot joins, it will share a QR code in the meeting. Virtual attendees can scan it to access translation directly from their own device, and in-person attendees can scan the same code onsite.
- Attendees on a smartphone can scan the QR code with their camera and access AI translation directly from their mobile browser.
- Attendees on a desktop can open the Mobile Link in a browser while remaining in the Zoom meeting simultaneously.
- To listen to the original Zoom audio while following translated captions separately, select Original Audio from the available Voice channels in the Mobile Link.
Troubleshooting
| Task | Action | Expected Result |
|---|---|---|
| Restart the KUDO AI Bot | If the Bot does not join Zoom automatically, disconnects due to inactivity, or needs to rejoin the meeting immediately, click Restart Bot Service to reinitialize AI translation and prompt the KUDO AI Bot to reconnect to the Zoom meeting. | The KUDO AI Bot reconnects to the Zoom meeting and AI translation services resume. Translation may temporarily pause during reconnection. |
| Verify Zoom Recording Permissions | In the Zoom web portal, navigate to Settings > Recording and enable the following settings: Record to computer files, Allow external meeting participants to record, and Auto-approve recording permissions. | The KUDO AI Bot can automatically record the Zoom meeting without requiring manual recording approval from the Zoom Host. |