This guide walks through how to capture external virtual event audio and video and send it into a KUDO AI Meeting for multilingual translation. The same workflow may also apply to ON24, RingCentral, Teams Town Hall, webcast platforms, prerecorded videos, and browser-based virtual events.
Audience: Hosts, AV technicians, Operators, producers, and meeting organizers capturing external virtual event content into KUDO AI Meetings.
Before You Start
Before configuring the ingest workflow, confirm that the KUDO meeting has already been created with speaker and translation languages configured, Google Chrome is installed, VB-Cable is installed for audio routing, and OBS Studio is installed if video capture is needed. Make sure the external event platform audio is functioning correctly before you begin.
For the most stable experience, use a wired Ethernet connection, close unnecessary applications, and avoid Bluetooth audio devices when possible.
Note: This workflow captures external audio and video into KUDO for translation. Audio quality, network stability, and source platform performance all directly affect translation output.
Configuring External Audio Ingest
- Download and install VB-Cable Virtual Audio Device before starting.
- Join the source meeting or external event as an attendee. Mute your microphone and turn off your camera if applicable.
- Route the desktop audio to VB-Cable. Inside Zoom, set the Speaker Device to VB-Audio Virtual Cable and the Windows Output Device to VB Virtual Cable. This sends the external platform audio into the virtual audio device so KUDO can receive and translate it.
- Join the KUDO meeting using the Participant/Speaker link.
- Inside KUDO, select Virtual Audio Cable as the microphone device, choose the source language and preferred AI voice, and mute the KUDO loudspeaker icon to prevent audio feedback. Then turn on the microphone inside KUDO to begin transmitting the external platform audio for translation.
Video Capture Workflow
- Install OBS Studio if video capture is needed.
- Inside OBS, add a capture source (Display Capture, Window Capture, or Media Source) depending on the content being captured from the external platform.
- Click Start Virtual Camera inside OBS.
- Open the KUDO Participant/Speaker link and select OBS Virtual Camera as the camera source. Turn on the camera inside KUDO to begin sending the OBS video feed into the meeting.
Troubleshooting
| Issue | Possible Cause | Recommended Action |
|---|---|---|
| No audio reaches KUDO | VB-Cable not selected correctly | Verify Zoom and Windows audio output devices are both routed to VB Virtual Cable |
| AI captions are not updating | KUDO microphone not enabled | Turn ON the microphone inside KUDO |
| OBS video is not visible | OBS Virtual Camera not started | Click Start Virtual Camera inside OBS |
| Chrome cannot access microphone | Browser permissions blocked | Allow microphone permissions in Chrome |
| No video appears in KUDO | Wrong camera selected | Select OBS Virtual Camera as the KUDO camera source |