This guide walks through how to configure a KUDO Meeting with Audio Manager for Dante audio input. By the end of this process, interpreter booth audio from an external source will be captured and routed into the KUDO language selector through a Dante-enabled audio network.
Audience: Audio Managers, AV technicians, Operators, and meeting organizers configuring KUDO for onsite, hybrid, or broadcast workflows.
Before You Start
Before configuring Audio Manager and Dante input, confirm that the KUDO meeting is ready to be scheduled, Dante Virtual Soundcard is installed on the Audio Manager computer, Dante Controller is installed and configured on the Dante network, and the Audio Manager computer is connected to the same Dante network as the source devices.
For the best audio stability, use a wired Ethernet connection, avoid Wi-Fi for Dante workflows, close unnecessary audio applications, and confirm that Dante network and clock synchronization are stable before the meeting begins.
Important: Venue Audio IN is only available for Human interpretation workflows.
Scheduling a Meeting with Audio Manager
- While scheduling the KUDO meeting, click Advanced Settings and scroll down to enable the Audio Manager role. This allows interpreter audio channels to be routed through Dante-compatible workflows.
- Click the Users tab, select Audio Managers, then click + Add Audio Manager and enter the user's details. If this is their first Audio Manager session, they'll need to complete the account setup from the invitation email before joining the meeting.
Configuring Audio Manager
- On the Audio Manager computer, install and open Dante Virtual Soundcard. Set the Audio Interface to WDM and Channels to 16 x 16.
- Log in to KUDO using the assigned Audio Manager credentials.
- Select the Audio Manager role to access Dante routing and venue audio configuration tools.
- Locate the meeting, go to Settings, and select Venue Audio IN.
- Venue Audio IN sends external audio — such as onsite interpreter booth feeds — into KUDO. Available for Human interpretation sessions only.
- Venue Audio OUT sends translated KUDO audio to external devices, Dante systems, or broadcast infrastructure. Available for both AI and Human interpretation sessions.
- Click Venue Audio IN.
- Click Edit Audio Settings.
- Select the appropriate Dante source devices and assign them to the desired interpretation language channels.
- Click Publish All to activate the Dante audio routing configuration.
- Once routing is active, assigned devices will show a Live status inside Audio Manager. Keep this browser tab open for the duration of the meeting.
Troubleshooting
| Issue / Task | Possible Cause | Recommended Action |
|---|---|---|
| Dante input channels are not visible inside Audio Manager | Dante devices are not synchronized to the same Dante clock source | Verify that all Dante devices are properly synchronized to the same Dante clock source before the meeting begins. |
| Dante source devices are not visible or interpreter audio is unavailable | Dante network connectivity issue | Confirm that: • Dante Virtual Soundcard is running • the Audio Manager computer is connected to the Dante network • source Dante devices are visible inside Dante Controller • firewall or network policies are not blocking Dante traffic |
| Interpreter audio channels stop updating or audio routing becomes unstable | Dante routing or Audio Manager connection instability | Restart Dante Virtual Soundcard, reopen Audio Manager, and verify Dante routing subscriptions inside Dante Controller. Audio feeds may temporarily disconnect while the routing reconnects. |