Pilot Objectives

This pilot is designed to evaluate how KUDO AI supports multilingual classroom training environments by increasing accessibility for learners who prefer training in their native language, reducing communication barriers during instructor-led sessions, supporting multilingual participation and classroom discussions, and enabling instructors to teach naturally without significant workflow changes. 

The pilot is considered successful if participants can independently join the session using their personal devices, access translated audio and captions in their preferred language, follow training content and classroom discussions with minimal confusion, ask and answer questions during the session, demonstrate understanding of the material being presented, and express confidence in using the solution during future training sessions.

Before the Pilot

Before conducting the pilot, organizations should provide any available presentation materials, training agendas, assessment scripts, evaluation forms, acronyms, equipment names, procedures, and company-specific terminology, including Do Not Translate (DNT) terms and preferred glossary translations. Providing these materials in advance allows KUDO to customize terminology and optimize translation performance, resulting in a more accurate and representative testing experience.

Pilot Workflow

1. Display the Mobile Link QR code or share the Mobile Link with participants.
2. Participants join and select their preferred language.
3. The instructor delivers training content in the source language.
4. Participants receive translated audio and captions on their devices.
5. Learners ask questions and participate in discussions.
6. The instructor continues teaching using their normal speaking patterns.

Real-World Validation Questions

During the pilot, evaluate the following:

• Can participants join the session without assistance?
• Is translated content easy to understand?
• Do participants prefer translated audio, captions, or both?
• Can instructors teach naturally without significantly changing their delivery style?
• Does the workflow support classroom discussions and learner engagement?
• Would instructors and learners feel comfortable using this workflow in future training sessions?

Feedback Questionnaire

For Learners

• How easy was it to join the session?
• How easy was it to select your preferred language?
• How easy was it to understand the translated content?
• Did you prefer translated audio, captions, or both?
• Did you miss any important information during the session?
• Did translation help you participate more confidently?
• Would you use this solution again?

For Instructors

• Was it easy to deliver training while participants used translation?
• Did you need to change your speaking style?
• Were participant interactions easy to manage?
• Would you feel comfortable teaching an entire class using this workflow?
• Would you use this solution for future multilingual training sessions?

After the Pilot

At the conclusion of the pilot, evaluate translation accuracy, participant comprehension, ease of deployment, instructor effectiveness, classroom interaction and engagement, participant confidence and trust in the experience, and the overall readiness of the solution for multilingual training applications.

Our AI Translation system offers several advanced features tailored specifically for meetings with AI Speech & Captions. These advanced functionalities are designed to improve translation quality, ensuring accuracy, and maintaining consistency.

1. Glossary
2. Do-not-translate
3. Word Priority
4. Sounds like - Backend feature
5. AI voice pronunciation control - Backend feature

At KUDO, we will take care to customise your personal translation engine with your company data. Our team will guide you on the best practices to collect the relevant information and will make sure that your AI engine is using your terminology. Please contact your KUDO point of contact to get in touch with our linguistic expert. Below, you’ll find a detailed overview of how each linguistic feature can benefit your translation process.

1. Glossary

The Glossary allows to define specific translations for terms in the listeners’ languages, ensuring consistency and precision. This feature supports different variations of the same word. Therefore, there is no need to enter plural forms or inflected verbal forms. Similarly, this feature is not case sensitive, which means that capitalization is not important. See example below:

Original sentence:  “Hoy vamos a hablar sobre la AV que es un tema muy relevante.”

                  ✔ with glossary                                                        ✗ without glossary

In a corporate setting, an acronym like "AV" in Spanish may have a default translation in English as "VA", but by using a glossary, it can be translated more accurately into its complete version "Visual Acuity" to reflect the complete meaning in context.

Max. size of glossary:

Each account can have up to 5 glossaries, with a maximum of 500 entries per glossary.

Where to access this feature:

Under the AI Customization tab, you can select or manage your glossaries.

• Choose a glossary for each session in the Select Glossary panel.

• Click Manage Glossaries to upload new ones or set a default glossary.

• Each account supports up to 5 glossaries, with 500 entries per glossary.

• The active glossary is marked “Use for this meeting.”

Supported Languages:

The Glossary feature is available in the following 30 languages:

See article on best practices to create a glossary.

2. Do-Not-Translate

The Do-Not-Translate (DNT) feature ensures that specific words or terms are not translated. This is especially helpful for preserving product names, proper nouns, brand names, and acronyms in their original form. Adding the speakers’ names to the DNT list is also recommended, as it prevents the name from being translated and improves its recognition during speech processing. This feature is case sensitive. Refer to the example below:

Original sentence: “Remember to have at your disposal the office package.”

                          ✔ with DNT                                                              ✗ without DNT

For example, the product name "Office Package" could be incorrectly translated as “paquete de oficina” into Spanish, which loses the specific reference to Microsoft’s product suite. However, by adding the word "Office" to the DNT list, we ensure that it remains untranslated, resulting in the correct translation of “paquete Office.” This maintains brand consistency and preserves the intended meaning.

Max size of DNT:

The number of words that can be added to the DNT list is limited to 500 words.

Where to access this feature:

The DNT feature can be edited autonomously under the "AI Customization" tab. The list of terms added can be saved for upcoming meetings by clicking on the bottom option “Use these terms automatically in future meetings”.

Supported Languages:

This feature is available in all 49 supported speaker languages. 

Recommendations:

• When adding acronyms, avoid including periods between letters (e.g.,  "ABC" instead of "A.B.C."). 
• Refrain from using symbols such as ®, ™, or © 
• Note that this feature does not account for variations or extensions of the word. For example, if you add "car" to the system, related forms such as "cars" will not be automatically recognized. Ensure all necessary variations are explicitly added.

3. Word Priority

Word Priority (WP) is a feature that ensures key terms are accurately recognized; whether they should be translated or kept in their original form. It is supported across all speaker languages.

Max size of DNT:

The number of words that can be added to the WP list is limited to 500 words.

Where to access this feature:

The WP feature can be edited autonomously under the "AI Customization tab". The list of terms added can be saved for upcoming meetings by clicking on the bottom option “Use these terms automatically in future meetings”.

Supported Languages:

This feature is supported in all 49 speaker languages.

Recommendations:

• One-way communication (AI audio and captions) modality:
  Use Word Priority to ensure accurate recognition of technical terms when:

  • You don’t have the expected translation in a glossary, or

  • You want the term recognized correctly but still allow it to be translated.

• Interactive communication (AI captions only) modality:
  Use Word Priority to ensure accurate recognition of:

  • Proper names

  • Brand or product names

  • Any other key term in the speaker’s language.

4. Sounds Like 

The Sounds-Like feature improves the recognition of complex terms pronounced in unexpected ways. This is essential for words with similar pronunciations, acronyms, abbreviations, and terms where phonetics play a crucial role. See the example provided below:

Original sentence: “SSHRC es uno de los tres principales organismos federales de subvención” 

                                                Translated sentences

            ✔ with sounds like                                            ✗ without sounds like

For instance, a term like "SSHRC" may be pronounced differently depending on the speaker's accent or region, but with the Sounds-Like feature, the AI will recognize the intended pronunciation ("ʃɜːk") and avoid mistaking it for other similar-sounding words like "shirk".

Capacity:

The Sounds Like feature is limited to 500 words.

Where to access this feature:

This is a backend feature; therefore, a sales representative will connect you with our linguist specialist to ensure the sounds like feature is customized and optimized for your specific translation needs.

Supported Languages:

This feature is supported in all 49 speaker languages (see table above).

4. AI Voice Pronunciation Control

The AI Voice Pronunciation Control feature ensures the AI voice pronounces complex terms or phrases in a specific, predefined way. This is critical for ensuring clarity and maintaining professionalism in synthesized speech. Refer to the example below:

Original sentence: “SSHRC es uno de los tres principales organismos federales de subvención” 

                                                      Translated sentences

✔ with AI voice pronunciation control            ✗ without AI voice pronunciation control     

          SSHRC is pronounced  ("ʃɜːk")                SSHRC is pronounced  ("es-es-eich-ar-si")

Capacity:

Unlimited number of terms.

Where to access this feature:

This is a backend feature; therefore, a sales representative will connect you with our linguist specialist to ensure the AI voice Pronunciation Control feature is customized and optimized for your specific translation needs.

Supported Languages:

21 supported listener’s languages, including:

Conclusion

KUDO AI’s advanced features are integral to enhancing the overall user experience in real-time translation systems, providing a more tailored and accurate translation. These capabilities allow for greater customization, particularly in the recognition, translation and pronunciation of complex terms. With KUDO AI, clients can fine-tune the pronunciation of specific terms, ensuring that even the most intricate technical jargon is recognized and articulated with precision. This level of personalization not only boosts translation accuracy but also significantly improves communication in multilingual settings, leading to higher user satisfaction and a more seamless, professional experience.

Pilot Objectives

This pilot is designed to evaluate how KUDO AI supports multilingual one-on-one conversations by increasing accessibility for attendees who prefer to communicate in their native language, supporting spontaneous discussions in dynamic event environments, and enabling SMEs to engage naturally with multilingual attendees without requiring bilingual staff or professional interpreters.

The pilot is considered successful if participants can independently join the session using their personal devices, access translated audio and captions in their preferred language, communicate with minimal confusion, ask and answer questions naturally, and express confidence in using the solution during future networking and marketing interactions.

Before the Pilot

Before conducting the pilot, organizations should determine the languages that will be supported during the event and identify any company-specific terminology, product names, acronyms, or industry terminology that may be discussed during conversations. Providing these materials in advance allows KUDO to customize terminology and optimize translation performance, resulting in a more accurate and representative testing experience.

Pilot Workflow

1. The SME creates a meeting on demand using the KUDO Live application.
2. The meeting includes English and the required translation languages.
3. An attendee approaches the booth and requests a preferred language.
4. The SME shares the Viewer QR code with the attendee.
5. The attendee scans the QR code, selects their language, and immediately receives translated audio and captions on their device.
6. For two-way conversations, the attendee joins using the Participant link on their own device or a preconfigured KUDO device.
7. The SME and attendee communicate naturally through real-time translation.

Real-World Validation Questions

During the pilot, evaluate the following:

• Can SMEs create meetings quickly and independently?
• Can attendees join without assistance?
• Is translated content easy to understand?
• Do attendees prefer translated audio, captions, or both?
• Can participants ask and answer questions naturally?
• Does the workflow support spontaneous networking conversations?
• Can SMEs communicate effectively without bilingual support?
• Would participants feel comfortable using this workflow during future events?

Feedback Questionnaire

For Attendees

• How easy was it to join the session?
• How easy was it to select your preferred language?
• How easy was it to understand the translated content?
• Did you prefer translated audio, captions, or both?
• Did you miss any important information during the conversation?
• Did translation help you communicate more confidently?
• Would you use this solution again?

For SMEs

• Was it easy to create and manage the meeting?
• Were attendees able to join without assistance?
• Could you communicate naturally during the conversation?
• Were participant questions easy to understand?
• Would you feel comfortable using this workflow during future events?
• Would you use this solution again?

After the Pilot

At the conclusion of the pilot, evaluate translation accuracy, ease of deployment, attendee comprehension, communication effectiveness, onboarding speed, participant confidence and trust in the experience, and the overall readiness of the solution for multilingual networking, tradeshow, marketplace, and one-on-one engagement applications.

Before You Start

For the best experience:

• Download the KUDO Live mobile app on all participating devices.
• Use earphones or headphones whenever possible to improve audio quality and reduce echo.
• Ensure each device has a stable Wi-Fi or cellular connection.
• Allow camera and microphone permissions when prompted.

Create a Meet Now Session

1. Download the KUDO Live App

Download KUDO Live on your mobile device:

2. Sign In and Select Meet Now

Open the KUDO Live app and sign in using your KUDO account credentials.

Tap Meet Now to create a new multilingual meeting.

3. Configure Your Meeting

Enter the meeting details then tap Start.

Important: Speaker and Translation Languages cannot be modified after the meeting begins.

4. Join as a Participant

Participants can join the meeting and actively speak using their device microphone. This enables two-way multilingual conversations with real-time AI translation.

Invite Participants

5. Share the Meeting QR Code

Tap the Share icon within the meeting to display the participant QR code.

Participants can scan the QR code to join instantly from their own mobile devices.

Tips for Best Results

• Speak clearly and at a natural pace.
• Use headphones whenever possible to avoid audio feedback.
• Avoid multiple people speaking at the same time.
• Keep your device connected to a stable internet connection.
• Ensure all required languages are configured before starting the meeting.
• Consider using Captions Only meeting mode for rapid 1:1 conversations.

Troubleshooting

Before You Start

KUDO AI Meetings are built for multilingual audio experiences, so a little preparation before you schedule goes a long way. Whether you're presenting or attending, use a reliable headset and verify your audio and network settings ahead of time.

Before scheduling a meeting, make sure you have your KUDO client login details and domain, the expected participant count, and your speaker and translation languages identified. If your meeting requires AI Customization terminology, have that prepared in advance as well.

Visit here to learn more about using KUDO with platforms like Zoom, ON24, and Webex.

Troubleshooting

Need Help?

Before You Start

KUDO AI Meetings are built for multilingual audio experiences, so a little preparation before joining makes a significant difference. Whether you're presenting or attending, use a reliable headset and verify your audio and network settings ahead of time.

Before the meeting begins, confirm that a Host has been assigned (required if you plan to record), speaker and translation languages have been identified, participants have received the correct meeting links, and any AI Customization terminology has been prepared if your meeting requires it.

Joining on Desktop

1. Open the Participant/Speaker link, enter your name and email address, and click Join.
2. To start or stop a recording, click Recording. If the button is unavailable, you may not have joined with Host permissions.
3. Click Closed Caption Language and select your preferred translation language for captions.
4. Turn on your microphone and begin speaking to verify AI translation is working. Captions and translated text should appear in real time. If the translation looks off, confirm that the correct Speaking Language, or Automatic, is selected and matches the language being spoken.
5. Click Interpretation Language to select an AI speech translation channel or switch back to the original meeting audio.
6. Click Messages to chat with other participants and Operators during the session.
7. If you joined as a Host, you have access to additional controls: ending the meeting, managing recordings, controlling participant microphones and cameras, updating display names, managing requests to speak in moderated sessions, enabling polls, and uploading documents.

Troubleshooting

Need Help?

How it works

When enabled, KUDO continuously monitors the audio stream and identifies the spoken language on the floor automatically. This removes the need for participants to pre-select a source language, making it especially useful for dynamic, multilingual discussions.

• Supports up to 10 speaking languages simultaneously
• Supports advanced language segmentation & profanity filter for captions
• Detection adjusts in real time when a participant switches languages
• Only precongfigured languages are detected
• Must be enabled during meeting scheduling

What to expect when switching languages

Language detection is not instantaneous. When a participant switches languages, KUDO requires a brief stabilization period before detection accuracy normalizes.

If a participant joins speaking one language and then switches to another, it may take several seconds and multiple spoken phrases for the system to recognize the new language, stabilize detection accuracy, and normalize latency. This is expected behavior, not a malfunction.

Factors that affect detection speed

• Number of active speaking languages. More languages increases detection time.
• Number of participants speaking simultaneously. Overlapping speakers reduce accuracy.
• Frequency of language switching. Rapid switching temporarily degrades performance.
• Language type. Some languages may experience slightly higher latency due to audio segmentation requirements.

Best practices

To get the best results from Automatic Language Detection, follow these speaking guidelines:

• Speak at a normal, steady pace
• Speak clearly and intelligibly
• Stick to one language per speaking segment
• Avoid switching languages mid-sentence
• Avoid speaking over other participants

Troubleshooting

Before You Start

Before uploading a glossary, confirm that you have access to a KUDO Client account, the glossary file is prepared in the supported format, terminology has been reviewed for spelling and language consistency, and the glossary languages match the languages configured for the meeting.

Keep in mind that glossaries improve translation consistency but may not override every contextual translation generated by the AI engine. For terms, names, or acronyms that should never be translated, use Do Not Translate (DNT) alongside the glossary.

Uploading a Glossary

1. Go to live.kudoway.com and sign in with your KUDO Client credentials.
2. Click your Account Profile in the top-right corner of the dashboard.
3. Select My Glossaries from the dropdown menu.
4. Click Upload Glossary, select the file from your computer, and complete the upload. Once uploaded, the glossary will be available during AI Meeting setup and configuration.

Troubleshooting

Need Help? 

Glossary

The Glossary feature allows meeting organizers to define preferred translations for words and short phrases to improve consistency and terminology accuracy across multilingual meetings. It is commonly used to support organization-specific terminology, medical or technical language, acronyms, product names, and multilingual event terminology where consistent translation is important for participant understanding and interpretation quality.

For the best translation accuracy, use the exact terms speakers are expected to say during the meeting whenever possible. Keep glossary entries short and simple, avoid punctuation such as commas or trademark symbols, and use only one preferred translation per term to maintain consistency. Acronyms should also be separated into their own individual glossary entries to improve recognition and translation behavior.

Each KUDO account supports up to five Glossaries, with a maximum of 500 entries per Glossary across up to 30 supported languages. The Glossary feature is available directly from the KUDO Client account during the meeting scheduling workflow, where organizers can create, manage, and assign Glossaries to multilingual meetings.

Supported Languages

The Glossary feature is available in the following 30 languages.

Troubleshooting

Need Help?

Do Not Translate (DNT)

The Do Not Translate (DNT) feature preserves specific words or terms in their original language instead of translating them during AI processing. It is commonly used for speaker names, acronyms, product names, company names, and other proper nouns that should remain unchanged across multilingual meetings. For example, adding “Office” to Do Not Translate prevents the term from being translated into another language during AI translation processing.

For the best results, we recommend adding acronyms without periods (for example, “ABC” instead of “A.B.C.”), avoiding symbols such as ®, ™, or ©, and adding plural or alternate variations as separate entries when needed. Do Not Translate works best when terms are added exactly as they are expected to be spoken during the meeting.

The Do Not Translate (DNT) list supports up to 500 words per account configuration. The feature is available directly from the KUDO meeting scheduling workflow under AI Customization > Do Not Translate, where organizers can create and manage terms that should remain unchanged during AI translation processing.

Supported Languages

The DNT feature is available in all 49 supported speaker languages. 

Troubleshooting

Need Help?

Word Priority

The Word Priority feature improves recognition accuracy for important terms in the speaker’s language during AI processing. It is commonly used to help the AI better recognize technical terminology, proper names, brand names, product names, and multilingual event terminology without forcing a fixed glossary translation. Word Priority is best used when a term should be recognized correctly by the AI, while still allowing the translation engine to translate the term naturally within the context of the conversation.

The Word Priority list supports up to 500 words per account configuration. The feature is available directly from the KUDO meeting scheduling workflow under AI Customization > Word Priority, where organizers can create and manage prioritized recognition terms for multilingual meetings.

For workflows using the AI Speech and Captions modality, we recommend using Word Priority to improve recognition accuracy for technical terms when a predefined Glossary translation is not available, or when the term should still be translated naturally across supported languages. 

For workflows using the AI Captions Only modality, we recommend using Word Priority to improve recognition accuracy for proper names, brand or product names, and other important terminology spoken during multilingual discussions.

Supported Languages

This feature is supported in all 49 speaker languages.

Troubleshooting

Need Help?

Yes. Participants may continue listening to the original meeting audio while following translated captions separately.

Yes. KUDO AI Meetings are commonly used for large-scale multilingual onsite events.

Automatic Language Detection allows KUDO AI to automatically detect the language being spoken during the meeting without requiring participants to manually switch speaking languages.

Performance may vary depending on speaker clarity, microphone quality, overlapping speech, and rapid language switching.